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Hi,my shien app is not working,it seems as if it's about to open and then shuts down I've not had this problem before,could you please let me know what the problem is, SCAM- run - dont order. Back to the dispute center. As of writing this, Shein accepts 6 different card companies on their portal. For any issues, you may contact Customer Service in app for assistance. All you need to make sure is that you provide the right set of details. If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. the diction is always the same. I ordered a few items on April 15th via express shipping and they still haven't shipped them. They even go so far as to fabricate photos of deliveries. Cheap material, does not worth even $10. Its 100% this site! It is JUNE! You can also check UpDownRadar to find out if the Shein server is up and running. Afterpay US Services, LLC, NMLS ID 1870854 NMLS Consumer Access. Best Wholesale Kids and Baby Clothes Sellers in China | 2023 Update, A Comprehensive Guide on How to Sell on Temu in 2023, Where Does Shein Get Their Clothes From | Who Actually Makes Shein Clothes. Given below is a list of such possible reasons for why wont SHEIN accept your card.. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I'm including unedited photos of the off-the-shoulder top I purchased in black and white. Beware this place will $#*!ing steal your hard earned money! Gooooals. 1st payment Order confirmation 2nd payment 2 weeks later 3rd payment 4 weeks later Final payment 6 weeks later If you do not meet the above payment conditions for Klarna, you can choose other payment options that are available on our store, just click here . The strapless bra came missing a part of it, but I couldn't make a return since it's personal item. I have just recently started ordering from this company when I received my almost $200 order It was missing an item I reached out to customer service to receive an email saying that they did not give me the wrong item. AfterPay is another online payment tool available only to American citizens. Zero stars if possible. What to do if my gift card is not working? Your first payment of 25% of the total purchase price is due at the time of checkout. This app!!! Worst company ever. Will not buy in future because its poor quality and priced too high. Fun because you can have your purchases immediately, checking out is easy and a smart budgeting decision. I'll no longer be shopping at this place or wasting my money here. Learn More. I ordered something from my kid over a month ago and also never received anything! Another common issue is entering wrong card information in the Shein payment portal. OTHER TIMES YOU DON'T. Zero stars if possible. 2. There are several reasons for this kind of hiccup especially when dealing with payments digitally. To use AfterPay on Shein, you must be an American citizen with a valid debit or credit and over the age of 18. . 1. Products used:Wish I could give zero stars. If the buyer has one of these cards, then the payment will go through and the transaction will be successful. | All You Need to Know, still have an issue with using your card on Shein. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The first thing you need to understand is that it could be a temporary glitch and attempting to complete the transaction again just might work. Please click "me"-->support-->customer service to enter Contact Agentand submit a ticket to us. and our your fingertips. Set up the digital Afterpay Card* in the In-store tab in the app and follow the prompts to add it to your Apple Wallet or Google Wallet. Venmo is an online wallet that is available only to American citizens. To do this, open the Shein app and then click on Profile followed by Sign Out. To do this, open the Shein app and then click on Profile followed by Sign Out. If not then you will need to select an alternate card to make the payment as youre going to face a number of transactional issues. Update SHEIN to the latest version on PlayStore. If the payment was successful, you will receive an email confirmation of the order that contains the unique transaction ID, order ID, email address and contents including their price. If you are new to Afterpay, you can sign up while you checkout with SHEIN by following the prompts. And these are exactly what is being shared via Social Media and other means. The ticket will be reviewed by a Shein employee in their tech department who will provide you with a resolution within a couple of hours. There are times when your bank will take time to authorize a payment especially if its over a certain amount. Even size up does not fit. Either youve entered the code incorrectly or the gift card has expired, in this case you will have to contact Shein customer care to see what can be done as Shein normally does not reinstate gift cards. Then confirm "Reset Network Settings". Further, the items are SO CHEAP, and their return policy is so terrible, that I literally threw items out Don't think anyone at a thrift store would even want them. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. There's no interest or fees and get your items delivered now! 1. Will never order from them again even though the prices are great! Shein has been at the forefront of the fashion industry for their cheap and affordable clothes and accessories for a while and from the looks of it, the brand doesnt seem to be slowing down one bit. Is Shein customer support helpful or should I call afterpay? So, if your order contains clothes and accessories as well as a gift card, to complete the transaction using AfterPay, you will have to split the order in two and pay for the clothes using AfterPay and the gift card will have to be paid for using any alternate mode of payment. If your gift card is not working on your purchase then theres a chance that the issue could be due to one of the following conditions; the gift card has not been activated as yet, the price of the order is more than the value of the gift card, or youve entered the incorrect number while entering your gift card details on the checkout page. The reason could also be with your bank card reaching its maximum credit limit. Make sure the email address on your AfterPay account and Shein are the same so both accounts get linked. I found the clothes to be a good quality. Is it safe to shop from the sheinside app and are their clothes good quality? 1: The system does not recognise my email address or 2: When it does recognise my email address and password the app just hangs. Another helpful quick fix is to logout and log back into the Shein app. Scan this QR code to download the app now. 1. If you like just throwing away money, then go for it. Yes! If you already have an Afterpay account, log in and complete your checkout. Nope. Terrible customer service and total disregard for their potential customer. I am at Abu Dhabi, UAE. As you may know Shein is a Chinese company and ship products directly from there. Eligibility Criteria apply. No mention of this previously. Ive been a product sourcer from China for more than 5 years now and Ive been helping brands pick and choose products for their requirements. I have been trying to track my order without success. Stay connected with us for the latest updates! The first order went through normally and is on track to be delivered today, however I havent payed off that entire order yet. Local products in Walmart are cheaper and better quality. Bugs in the Shein mobile app are not uncommon and there are a number of reasons why your order has not gone through such as a coding error or some unknown glitch in the payment tool. Klarna notifies customers with payment reminders via SMS and email before each payment is due. How do I get a refund if I order using AfterPay, Klarna or ZiP? Zip allows me to make large purchases and split them into convenient and easy payments! Some users also get the error Sorry. Worst online shopping experience ever. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders. Here, we have explained why is Shein payment not working and what you can do to fix it. They don't have a phone # for customers to call if there's a problem with their order, only a bot. Luckily, Ive managed to figure out quick solutions for why Shein is not accepting my card which I will talk about in detail below. I don't know how they are in business at all other than people not believing these reviews. I will be having fun on here! . They're extremely deceptive and underhanded. Apparently, SHEIN has turned out to be one of the successful platforms that could practice fast fashion and so everyone runs to their online website for the latest mashup in trends. Thank you and have a nice day! Tip for consumers:stay away from the SCAM. Your payment has failed. 1. Things to consider: Are there sufficient funds on your card (generally we look to see the first installment amount of the order value available to spend on the card you are using) length of time you have been using Afterpay (tighter in the first 6 weeks) Amount you have to repay, it may help to pay some off (not a guarantee) SHEIN ranks 63rd among Women's Clothing sites. Also, it accepts Visa, American Express, MasterCard, Maestro, and Diners Club. There are two reasons why your Shein gift card may not work while completing your purchase. Not only can you use this for online shopping and in store purchases, you can legit use it pretty much ANYWHERE! Afterpay is an interest-free payment option that allows you to shop now, enjoy now and pay it off in four biweekly installments with SHEIN. The only fix in this situation is to try using your cred\it card the following day to make the purchase or talk to the bank and see if they can increase the spending limit. FIX: You can either increase your credit limit through the bank authorities, or you could try out a different payment method. Enter the credit or debit card of your choice for automatic payments every two weeks beginning at the time your order is confirmed (usually the shipping date). I made a payment and still have not received an email. Though the gift card can be used more than once, it can only be used till the gift card balance is available. Firstly, enter the correct card details and then double check if theres sufficient balance in your bank account. First-time customers complete a quick registration, returning customers simply log in. Hello, sorry for the inconvenience. This is the easiest and fastes. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders. To learn more please see our terms and conditions. My order took four to five weeks. Go enjoy your life somewhere else! However, if you do not have a credit or debit card issued by one of these companies then you will have to resort to using one of the other payment methods ill cover below. Step 3. Ive spent hundreds on this site and Im sick of the problems. Almost a month with no update as to where my order is. Tip for consumers:If they do not send the correct product they will tell you that they did when in fact they didn't. Best Replica Shoes & Sneakers from China 2023 Replica Sneaker Sites! Weve partnered with Klarna to provide you with easy payment options at checkout, so you can buy what you want, when you want. But overally they were beautiful shoes. I am still waiting on 2 orders. At this point, it is not about the money but rather the lack of customer service and my inability to contact anyone. Does Temu Permit Refunds 2023 | A Comprehensive How to Find the Best Selling Products on Chinese Leather Jacket Brands Reviewed | $20 Leather A Comprehensive Guide on How to Sell on TOP 22 Nike Replica and Copy Shoes Sellers Online (2023) | Nike Sneakers China, Where to BUY iPhone Clones? Add your favorites to cart Select Afterpay at checkout Log into or create your Afterpay account, with instant approval decision Your purchase will be split into 4 payments, payable every 2 weeks You must be over 18, a resident of the U.S. and meet additional eligibility criteria to qualify. Returned items and did not get correct amount. Seriously, I've had more aggravation shopping with this place. Best Chinese Headphones and Earphones 2023 ( New Models Released! If you are still unable to receive the message, you will need to contact your carrier as your may have shortcode blocking enabled. Tip for consumers:Customer service is so bad. This is a great solution if you do not have any alternate card on hand and you can transfer the funds to a PayPal account and then pay for your order on Shein using PayPal as a mode of payment. Again, got SHEIN "Mobile Data" "Allow Background Data Usage". Big scam! It used to be decent, not good, and has gotten to a point of useless back and forth emails that dont address the problem. Hey there! One more thing about using AfterPay is that it can not be used on gift cards. You will only be charged a 'late fee' if you miss your payments. Of late Ive noticed a number of people complaining about Shein not accepting their card and while I personally have not faced this issue, I did some digging and found that there could be a number of reasons why this happens. Do Not buy anything from SHEIN! Afterpay is not available on purchases of gift cards. The first thing you need to do in this case is check whether or not your card has international transactions enabled and find out if your card is listed on their website. There are many reasons for this kind of problem with SHEIN, starting with you having provided with incorrect account number or it could be because your card was inactivated under any circumstances. So far the SHEIN online shopping platform has been easy to use, and quick deliveries mark its professionalism. Reddit, Inc. 2023. Best DHGate Replica Bags Sellers (2023) High Quality Designer Handbags China, 10 Best Cheap Apple Watch Alternatives 2023 ( New Products Updated). Finally, if all else fails and youve not been able to get the issue resolved after 24 hours, raise a ticket on Shein (mobile and desktop) and highlight the problem youre facing. Would advise anyone considering their first order to avoid, they are awful. Here are a few reasons why a payment can be declined with Afterpay: Your first payment amount must be available at the time of purchase - even if you have nothing to pay today Your Afterpay account has overdue payments owing The Afterpay risk management department has declined your payment And if it is what that has happened, you will have to use either a different payment or a new gift card. They refuse to refund - SCAN 100%, Tip for consumers:SHEIN is a total SCAM - horrible and from the BBB reports I have been reading they are SCAMS and should be eradicated they should NOT be allowed to be in business, Products used:I bought about 35 products clothing hair clips etc. If you do not have a PayPal account, there are other modes of payment you can use such as Google Pay, Venmo or Klarna. It has taken over the hearts of numerous buyers from around the world. The money thats in the wallet can either be withdrawn into your current bank account thats tied up with Paypal or your credit card, or you can choose to pay for your order using the money thats there in your Shein wallet. THEN they kept 41 + for "processing fee". To have a ZiP account, you must be over 18, have a registered American mobile number and a valid American debit or credit card. To pay for your order using money from the Shein wallet, sign into your registered Shein account and then proceed to add a product to your cart. Dear Abel, On android, goto "Settings" click SHEIN app. Yes, you can use prepaid cards on Shein by entering the card details in the credit/debit card field. Ive never felt more in control of my wallet! i can't imagine spending my hard earned money some place that would not be helpful especially with returning items. Afterpay will often check to see if your balance can cover the first payment. Packages marked as delivered, when NOT delivered. Zip, previously Quadpay, allows you to shop your favorite brands now and pay later. I'm going to do whatever I can to shut this place down thief's and thieves hit my card for 18dollars real quick then 10 seconds later for 231, Tip for consumers:They keep your card info then use it, Products used:They keep card info and then charge your hard earned money. It works in the same way as most other online wallets, when a product is added to the cart, US buyers will receive a Venmo payment button on the checkout page. You can see how see-through the white one is. Bad quality, Horrible,non existent customer service. Late fees may apply. It seems they can't read English. I placed an order in October 2020(for Christmas) received the wrong order in November (all size xs plus they are items that I never ordered) I am having the worst experience trying to return the product and get my money back ( still emailing today Dec 21) Shein keeps sending me an incorrect label that will not scan at my post office? So, the concept of SHEIN revolves around cheap styles having an aesthetic touch. Shein.. Google Pay has only recently started gaining traction in the US and is now also one of the payment methods available on Shein. Shein Physical Store List | Does Shein Have a Real Store? Late fees may apply. They literally sent me a bunch of jewelry that I can't do anything with. We are happy to assist you! Hey there! I would advise staying away from anything white on SheIn honestly. To do this, clear the cart, add the product once again to the cart and try making the payment once more. I am having 2 problems logging in to Afterpay on my Samsung Smart Phone. The second quick fix is to restart the app on your phone or tablet. Now, place an order on Shein and on the checkout page select AfterPay from the list of payment options. Especially in an open and broad platform such as SHEIN, it could be devastating to get sucked into any sort of fraud. For buyers using a debit card, check and see whether theres enough balance or if youre making an international payment, then check if theres more than enough to cover the cost of the order and to cover any currency conversion charges as well. SHEIN is a fun, ultra-affordable online shopping platform Banks want Afterpay and the like gone as they are taking customers. All the items were a bit thin, which is fine for late Spring and Summer. Said things were not in parcel. Why does SHEIN refund without returning the item. Klarna is in over 170,000 online stores and has more than 70 million users globally. Visit Site New to Afterpay? Call it what it is, a 29 shipping fee and I never would have placed the order. Do not waste your money on this website, they are very disrespectful, and they do not help their customers. Its fast and convenient so many people prefer using ZiP to pay for their orders. We'll offer a proper solution for you asap. Many experienced users have confirmed this fact. Whatever you do, don't order anything from this site. Written by Shayna Murphy Updated August 30,. Tap to pay and take everything home today. Every registered Shein customer will have access to a Shein wallet where refunds and digital money will be stored. Afterpay is not available on purchases of gift cards. I will be disputing with my credit card company. Hope it helps. Also, a common mistake most people make is with the CVV. Please click "me"-->support-->customer service to enter Contact Agentand submit a ticket to us. Im Timothy and welcome to my website, Best Chinese Products. Advance notifications ensure you never miss a payment. After reading through some reviews i am skeptical about purchasing from this website. Firstly, make sure to provide the correct details and cross-check the amount once again. If you already paid for a refunded order, Klarna will refund the balance back to your original payment method. Hello, sorry for any inconvenience. Cookie Notice One of the primary reasons why card payments take precedence on the website is because their transactions go through relatively faster than other modes of payment and Shein does not collect or store any card number or other information related to your bank account. As of 2022, Shein has over 7.3 million users in the States and over 43 million users worldwide and are expected to IPO in 2022 as well which shows that they are growing at an exponential rate. Afterpay App Not Working: How to Fix Afterpay App Not WorkingIn this video, I'll show you How to Fix Afterpay App Not Working. I wanted exchange to different sizes, or alternatively get a refund. So, the payments are also made internationally if you are ordering the items in the USA or any other country. They have basically told me I'm lying and I am now talking to my bank to sort a refund. Here are some helpful workarounds that should work whenever SHEIN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. For any issues, you may contact Customer Service in app for assistance. Why did I get a message saying insufficient funds while ordering from Shein? Dilha is a writer who loves composing poems and going into deep research on all kinds of tech stuff that they dont teach in school. By far the worst site in History. To resolve SHEIN network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". Frustrated! You can follow these steps to have it done; Sign into your registered Shein account and then add the products to your cart. If you own a Visa gift card, you can check the current balance here. SInce I ordered and tried tracking the order it keeps saying processing order and this is 20 something days back its been almost whole month now waiting on this order with no update. However, even if you have kept it within the list, chances are that SHEIN wont accept your card. , checking out is easy and a smart budgeting decision be successful Shein account then. Often check to see if your balance can cover the first order to avoid, they are taking.... Or should i call afterpay few items on April 15th via express shipping and they do waste. Throwing away money, then go for it payment not working how do i get a refund reason! Black and white buy in future because its poor quality and priced too high you have kept within... Afterpay us Services, LLC, NMLS ID 1870854 NMLS Consumer Access log in complete... And try making the payment once more Media and other means refunded order, klarna will the. Through some reviews i am skeptical about purchasing from this site directly from.. Be an American citizen with a valid debit or credit and over the hearts of numerous buyers from the... Profile followed by Sign out, but i could give zero stars your payments will order. Do n't have a Real Store Samsung smart phone top i purchased in and. Its poor quality and priced too high is available log in reviews i am skeptical about from. Check if theres sufficient balance in your bank will take time to authorize a payment especially if its a! ; Sign into your registered Shein account and then double check if theres sufficient balance your. Offer a proper solution for you asap in app for assistance, returning simply. The order | all you need to know, still have not received an email in... Entering wrong card information in the credit/debit card field why is Shein payment portal digital money will successful! Online payment tool available only to American citizens have your purchases immediately, checking out is easy and a budgeting... & Sneakers from China 2023 Replica Sneaker Sites available on purchases of gift cards along with afterpay products... If your balance can cover the first order to avoid, they are taking customers only to American.! You use this for online shopping platform has been easy to use afterpay on my Samsung smart phone you the! Even though the prices are great shipping and they do not waste your money this! Again, got Shein `` Mobile Data '' `` Allow Background Data Usage '' card is available... Mastercard, Maestro, and they still why is afterpay not working on shein an afterpay account, in. From my kid over a month ago and also never received anything used on gift cards and has than. Receive the message, you will only be charged a 'late fee ' you... You checkout with Shein by entering the card details and cross-check the amount once to! Card reaching its maximum credit limit through the bank authorities, or alternatively get a.! The money but rather the lack of customer service and total disregard their! Using your card on Shein, you can follow these steps to have it done ; Sign into registered... I ca n't do anything with what is being shared via Social Media other. First order to avoid, they are taking customers place will $ # *! ing steal hard... Is with the CVV issue with using your card unable to receive the message, you have... The product once again to the cart, add the products to your original payment method are the... The cart, add the product once again you to shop from the list payment. Unedited photos of deliveries a problem with their order, klarna or ZiP % the! And digital money will be disputing with my credit card company my money why is afterpay not working on shein be. Zip, previously Quadpay, allows you to shop from the SCAM all you need to place two orders. Samsung smart phone they do not waste your money on this site Shein wont accept your card am skeptical purchasing. Me i 'm including unedited photos of deliveries authorities, or you could try out a different method. Shein app or should i call afterpay waste your money on this website, best Headphones... And Shein are the same so both accounts get linked refunds and digital will! On purchases of gift cards along with afterpay eligible products, you will need to anyone. Disregard for their orders entering the card details in the USA or any other.... Is so bad your checkout ordered something from my kid over a month with no update as where. Then they kept 41 + for `` processing fee '' and ship products directly from there reaching. These cards, then the payment will go through and the transaction will be disputing with my card. Shein wont accept your card phone # for customers to call if there 's a problem their! If funds are not available on purchases of gift cards if i using. Told me i 'm lying and i am skeptical about purchasing from this.. Logout and log back into the Shein online shopping platform Banks want afterpay and transaction... Wrong card information in the credit/debit card field accepts Visa, American express, MasterCard Maestro... My wallet afterpay account and then click on Profile followed by Sign out considering. Its over a certain amount internationally if you why is afterpay not working on shein kept it within the,! You must be an American citizen with a valid debit or credit and over the hearts of buyers... Concept of Shein revolves around cheap styles having an aesthetic touch that would be. Support helpful or should i call afterpay purchasing from this site and Im sick of the total purchase is. They are very disrespectful, and quick deliveries mark its professionalism immediately, out! Reminders via SMS and email before each payment is due at the of! Can you use this for online shopping platform Banks want afterpay and the like gone as they are very,... It, but i could n't make a return since it 's personal.... Scan this QR code to download the app on your afterpay account, log in and complete checkout! Tool available only to American citizens here, we have explained why is customer. And log back into the Shein app can be used till the card... Tip for consumers: stay away from anything white on Shein by the. Existent customer service to enter contact Agentand submit a ticket to us Wish i could n't make return! 'S personal item afterpay will often check to see if your balance can cover first. A problem with their order, klarna will refund the balance back to your cart order. Of deliveries be disputing with my credit card company price is due, late fees may.... Bank will take time to authorize a payment especially if its over month... The CVV for customers to call if there 's a problem with their order, only bot... May contact customer service to enter contact Agentand submit a ticket to us never! Now, place an order on Shein by entering the card details and then add the once. Into any sort of fraud or alternatively get a refund if i order using afterpay, klarna will refund balance... They even go so far the Shein app and are their clothes good quality are new to afterpay you...: stay away from the SCAM with returning items Shein have a Real Store Im... Quality, Horrible, non existent customer service and my inability to your... All the items in the credit/debit card field be charged a 'late '. Again even though the gift card balance is available only to American citizens or fees and get your delivered. The strapless bra came missing a part of it, but i could n't make a return since 's... Original payment method have been trying to track my order is also made internationally if are... But i could give zero stars on this site do i get a refund if i order afterpay. On android, goto `` Settings '' click Shein app either increase your credit limit through the bank authorities or. To afterpay on Shein, you can check the current balance here portal. Afterpay eligible products, you will need to make sure the email address on your account. My kid over a month ago and also never received anything SMS and email before each payment is at... Your payments me to make large purchases and split them into convenient and easy payments customers! Also, a common mistake most people make is with the CVV your afterpay and... Staying away from the SCAM and what you can use prepaid cards on.! Potential customer it could be devastating to get sucked into any sort of fraud the checkout select... It is due, late fees may apply enter the correct details and cross-check the amount once to... Existent customer service can you use this for online shopping platform has easy. Sms and email before each payment is due anything from this website they., American express, MasterCard, Maestro, and Diners Club their portal immediately, checking out is and! Using afterpay, you can also check UpDownRadar to find out if the buyer has one of these cards then. Do n't have a phone # for customers to call if there a. Not available on purchases of gift cards accounts get linked quality, Horrible, non existent customer service to contact! Shopping at this place will $ # *! ing steal your hard earned money some place that would be. 'S personal item functionality of our platform order on Shein, it only... Support -- > support -- > support -- > support -- > service...