Do not ship electronics with swollen, damaged, or defective batteries. It's a win-win for you and the planet. Trade in your way online or at an Apple Store. Its important that we receive your trade in within this time frame to ensure that you get the estimated value. Yes. And you can do it all online or at an Apple Store. Generally it takes 23 weeks. Yes, engraved Apple products are eligible for exchange through Apple Trade In. It also turns off iCloud, iMessage, FaceTime, Game Center, and other services. The Apple Store reserves the right at any time after receiving your order to accept or decline your order for any reason. Show The Trade Busters, Ep 100 - Return Stacking & Portable Alpha w/ Corey Hoffstein - Jun 1, 2023 On your iPhone, Apple Watch or iPad, go to Settings > General and tap About. We also want to make sure you have a rewarding experience while youre exploring, evaluating, and purchasing our products, whether youre at the Apple Online Store, in an Apple Retail Store, or on the phone with the Apple Contact Center. How long does the online trade-in process take? Returns can be arranged via our online Order Status website. If your device isn't listed here, it's still eligible for free recycling by entering here 3 Select your Capacity How do I identify the device's capacity? To return an item to Apple, sign in to your Order Listing page with your Apple ID and password. Your content won't be deleted from iCloud when you erase your device. Were using more recycled content in our products than ever before. Can I get an estimate online, then exchange at an Apple Store? Generally it takes 23 weeks. Some stores may have additional requirements. Next, if you have an . And you can do it all online or at any Apple Store. If you no longer have access to your old phone number, you cangenerate a two-factor authentication code on your old device if needed. The common term for modifying an iPhone is jail-breaking, with a particular emphasis on the second part of that term. A forum where Apple customers help each other with their products. Well either send you a prepaid trade-in kit or email you with drop-off instructions. Two easy ways to trade in. Select an item to go to the order details page. Here's how: When you erase all content and settings, it completely erases your device, including any cards you added for Apple Pay and any photos, contacts, music, or apps. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at an AppleStore locations and on apple.com for free. However, third-party engraving may affect your devices value. Schedule a collection directly with UPS at. You can trade in many different Apple devices for trade-in credit or an Apple Gift Card. Please contact your Business Team to initiate a return for orders shipped directly to your business. You can review items eligible for return at this time. Lastly, choose Back Up Now and wait. Yes, engraved Apple products are eligible for trade-in. Easy in every way. Why did I receive a revised trade-in value offer? If the device was engraved by Apple, its trade-in value wont be impacted. Or, if its seen better days, we can recycle it for free. If you're completing your trade-in online, continue to step 7. Doing more, using less. It's a good idea to check if a product is in stock by visiting apple.com and then seeing if it's available for pickup at a store nearby. More information abouthow to trade-in or recycle your Apple productis available online. More details are available from Apples trade-in partner for trade-in and recycling of eligible devices. Montas began a . Apple may, in its sole discretion, refuse or cancel any order and limit order quantity. Trade in your way online or at an Apple Store. Not all devices are eligible for credit. Well give you instant credit for your exchange, lowering your order total. (opens in new window) What do I do? It depends on what you buy and how you pay for it. Drop Off - Step 2. Apple provides security features to enable you to protect your product in case of loss or theft. 2.1K Save 105K views 2 years ago #iPhone #PrincessAGTv #TradeIn This video is a DIY on how to return and package your iPhone trade in to Apple's headquarters fast and easy. Apple may also require additional qualifying information prior to accepting or processing any order. If you have achild or other family memberwho doesnt have their own iPhone, you can give them the communication and safety benefits of your old Apple Watch Series 4 or later with Family Setup. Trade in your way online or at an Apple Store. With Apple Trade In, you can get a great value in exchange for your current device and apply it towards a purchase today. chat Fold the end flaps of the cardboard mailer over and press firmly to secure them with the exposed tape strip.*. If your trade-in value is close to the price of your new device, then the remaining amount due becomes too low to qualify for financing. USA TODAY Sports via Reuters Con. Were investing in low-carbon design, energy efficiency, renewable power and more. Trade-in value may be applied toward qualifying new device purchase, or added to an Apple Gift Card. Please review theShipping & Pickup (Opens in a new window)page to learn about how and when you will receive the products you purchased fromthe Apple Store. Please note that certain products and payment methods are not eligible for in-store pickup by a third party. In addition, please note the following: Should you return the AppleCare+ portion of your iPhone Upgrade Program, please note that you will lose your Upgrade Option as set forth under the terms of the iPhone Upgrade Program(Opens in a new window). Apple Trade In lets you trade an old iPhone, iPad, Mac, or other unwanted gadgets to receive money off your next purchase. Please allow 5-7 days for the refund to reach your account. I even took video of it before I sent it. From getting an estimate to returning your device, well help every step of the way. For cellular models of Apple Watch, make sure that the previous owner, No matter the model or condition, we can turn your Apple Watch into something good for you and good for the planet. Whether youre backing up, transferring or just erasing your personal data, we can show you how to handle it safely and securely. On October 11th I shipped the item back and it shows tracking from Fedex. The Apple Store sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale. I also used $250 and $200 gift cards to bring down the cost at checkout. You can either schedule a pickup with the carrier or drop off the package at any of the carriers locations. If you purchased the iPhone 12 Pro with a preferred payment method and were credited the trade-in value and you used this card to purchase the iPhone, you will be credited back the amount that was used to purchase the iPhone including the trade-in value. And you can do it all online or at an Apple Store. For any remaining amount, youll receive an AppleGiftCard by email. Trading in an eligible iPhone, Mac,. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way. If your device isnt eligible for credit, well recycle it for free. However, the shipping labels required for trade-in phones never showed up. How much you get will depend on the age and condition of your device, and any credit you receive will be added to a gift card which you can use to purchase from the Apple Store in person or online. If your item was originally delivered to a pickup point, you can return your order to us within 14 calendar days of collecting your item. Additional information about pricing and sales tax is available on thePayment & Pricing (Opens in a new window)page. omissions and conduct of any third parties in connection with or related to your use of the site. (Opens in a new window) If these items are included in the box, they will be recycled and cannot be returned to you. You can continue your transaction by choosing to pay in full, and youll receive your trade-in value when the device is received and verified. Since the actual delivery of your order can be impacted by many events beyond Apples control onceit leaves our facilities, Apple cannot be held liable for late deliveries. The third party will need to bring a government issued photo ID and order number for pickup. Apple offers in-store pickup for many of the items available on the Online Store. Refunds, This site contains user submitted content, comments and opinions and is for informational purposes On Mac devices, click the menu and go to About This Mac. Or, if its seen better days, we can recycle it for free. Charge your iPhone fully and turn it off. If asked for your device passcode or Restrictions passcode, enter it. Apple Gift Cards can be used to purchase products and accessories, as well as apps, games, music, movies, TV shows, iCloud, and more. Depending on your original form of tender, a check, wire transfer, or refund to your debit/credit card will be issued within 10 business days provided the returned item is in its original condition. Here's how: *If your Apple Watch has cellular, remember to contact your carrier to cancel your cellularsubscription. Thanks for shopping at Apple. If youre currently a member of the iPhoneUpgradeProgramme and wish to remain in the programme. For sales and product inquiries, visitContacting Apple. Or call 133622. If your device uses eSIM, choose the option to erase your device and the eSIM profile when asked. If the condition of your device is different from what you described, well provide a revised value. When you erase your iPhoneor iPad,Find My [device]and Activation Lockare turned off. Trade-in value may be applied toward qualifying new device purchase, or added to an Apple Gift Card. Your trade-in confirmation email will show you in detail how to return your device, whether by scheduling a courier pick-up or dropping off at an eligible location. According to an email, my gift card or my credit was issued, but I havent received it. From there, use the Start a Return link below your item and then click the Get Started button. Click the manufacturer of your trade-in device. Doing more, using less. I wish that I had come to Reddit and the internet before I had traded. Is there a way to track my exchanges status? Upgrade. Restrictions and limitations may apply. And were recovering crucial materials from end-of-life devices to use again in new ones. From getting an estimate to returning your device, well help every step of the way. 2021 Apple Inc. All rights reserved. How to Package your Old iPhone for Trade in DIY Reid 18.5K subscribers Subscribe 1.7K 124K views 1 year ago In this video, I show you how to properly wipe your old iPhone clean and package it. Select your device: Other devices For Apple Store Gift Card Terms and Conditions, please click here(Opens in a new window). Have a question? The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program, Apple Store Gift Cards, and any Apple Developer Connection products. According to an email, my gift card or my credit was issued, but I haven't received it. In some cases, you will be eligible to receive your trade-in value as an instant credit when you choose monthly payments, reducing the order total (the amount to be financed). From there, use the Start a Return link below your item and then click the Get Started button. Or, if its seen better days, we can recycle it for free. Check its status. If you forgot your Apple ID password, you can reset it. I bought an iPhone 13 Pro Max in Dec. To expedite the process of getting your new iPhone, Apple has implemented a pre-approval feature that is already underway and available for returning upgraders and newly enrolling customers. However, third-party engraving may affect your devices value. Hello! If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. Trade in online or at an Apple Store. Visit our partner website for your devices tradein value. Apple reserves the right to change prices for products displayed at/on the Apple Store at any time, and to correct pricing errors that may inadvertently occur. And you can do it all online (iPhone) or at any Apple Store (iPhone, Mac notebooks, iPad and Apple Watch). If applicable, make sure the return shipping label completely covers the old shipping label, or that you remove the old shipping label before applying the new shipping label. Check its status. From getting an estimate to returning your device, well help every step of the way. Place the iPhone or Apple watch between the padded flaps. If the device was engraved by Apple, its trade-in value wont be impacted. Trade in online or at an Apple Store. Learn how to set up your new iPhone by transferring your data from your previous one, and how to prepare your previous iPhone for Apple Trade In, including turning off Find My, erasing your iPhone, and more.To learn more about this topic visit the following articles:How to back up your iPhone, iPad, and iPod touch with iCloud: https://apple.co/3kugf8RRemove or switch the SIM card in your iPhone or iPad: https://apple.co/35weMqeUse Quick Start to transfer data to a new iPhone, iPad, or iPod touch:https://apple.co/3CEDh34How to erase your iPhone, iPad, or iPod touch: https://apple.co/2w8sEZTAdditional Resources:Get Support for iPhone: http://apple.co/iPhoneTo subscribe to this channel: https://www.youtube.com/c/AppleSupportTo download the Apple Support app: https://apple.co/3lJWppMApple Support on Twitter: https://twitter.com/AppleSupport Well put that value on a gift card you can use at any time to shop for Apple products and services. Whether youre backing up, transferring or just erasing your personal data, we can show you how to handle it safely and securely. Level 1 12 points packing instructions ipad trade in is there explicit instructions on how to pack the ipad in the provided packing iPad (4th gen) Wi-Fi Posted on Nov 21, 2020 8:20 AM Reply Me too (156) Apple recommended ProustGiulio Community+ 2023 Level 10 200,451 points Follow the instructions included in your trade-in kit. Products must be purchased, sold, exported, re-exported, transferred, and used in compliance with these export laws andregulations. I sent a pristine 11 Pro Max that had never left its case. It depends on the device, model, manufacturer and condition. If you trade in online, follow these step-by-step instructions on how to prepare your device. When we receive your device, it will be thoroughly inspected and assessed for reuse or recycling. Online In-store All the reasons to trade in with Apple. Or call 1800MYAPPLE. Tap RemoveCellular Plan if you have a cellular Apple Watch model.*. Follow these steps to transfer information to your new device and, if applicable,remove your personal information from your old device. For iPhone only, the Apple Trade In programme is available on apple.com as well as in all our retail stores. Apple or its trade-in partners reserve the right to refuse or limit quantity of any trade-in transaction for any reason. For whole units, surround the product with at least 2.5 inches of suitable filler material, such as recycled or reused packaging, before placing it inside a corrugated box. Why cant I pay monthly after I add my trade-in? Get credit toward a purchase or trade in for an Apple GiftCard. Doing more, using less. Copyright 2023 Apple Inc. All rights reserved. Restrictions and limitations may apply. A post sent out to employees Thursday said the company was aware that "firmer in-person expectations will be a shift for some and will require trade offs" but added that returning to office "supports collaboration and the energy Already started a trade-in? or call 1800MYAPPLE. Our plan is to have a net zero carbon impact by 2030. After a Specialist completes your trade-in, they'll work through the remaining steps with you in-store. Learn how to. If I return the iPhone 12 Pro, will I get refunded my trade in credit? Do not ship electronics that are disassembled into parts. Returning your iPhone or iPad may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. Including one very big ne. More ways to shop: Find an Apple Store or other retailer near you. Back up the old iPhone by going to Settings, tapping on your name, then tapping on iCloud. On your iPhone, Apple Watch or iPad, go to Settings > General and tap About. Or call 08000480408. If your device isnt eligible for any trade-in value, you can still recycle it with Apple for free. Your trade-in device needs to be sent to us within 15 days of receiving your new device. Items ordered online from Apple that arrived damaged or are incorrect can be returned to any U.S. Apple Store, or by contacting Customer Service at 1-800-676-2775. Here's everything you need to know about preparing and packing your old device. And you can do it all online (iPhone) or at any Apple Store (iPhone, Mac notebooks, iPad and Apple Watch). If you can't follow either of the above steps, If you're using Apple Pay, you can remove your credit or debit cards at. If you have more boxes, click Print Another Label for each one. Your receipt of an order confirmation, however, does not signify Apples acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. The main thing to remember is that by placing an order or making a purchase at an Apple Store, you agree to the terms set forth below along with ApplesPrivacy Policy (Opens in a new window)and Terms of Use(Opens in a new window). Apple, the Apple logo, iPhone, Watch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries and regions. This would delete your content from the iCloud servers and any of your devices signed in to iCloud. Or, if its seen better days, we can recycle it for free. You must initiate a separate trade-in for each product that you want to trade in and pack each trade-in product in a separate box. How do I find the serial number on my Apple device? traded my iphone 6 Thats because we go out of our way to ensure that theyre designed and built to be just what you need. If the device was engraved by Apple, its trade-in value wont be impacted. Or call 1800MYAPPLE. Here's how it works: If you're shopping for a new device online, you'll get a prompt as you're choosing the model, color and storage capacity; it's most prominent when choosing an iPhone . Apple or its trade-in partners reserve the right to refuse or limit quantity of any trade-in transaction for any reason. Why did I receive a revised trade-in value offer? recently, I purchased an iPhone XR which I want to return to Apple and get a refund. Answer a few questions accurately, and once weve received the device within the specified time frame and verified its condition, youll most likely receive the full amount of the estimated refund. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way. Trade-in values vary based on the condition, year, and model of your tradein device. Copyright 2023 Apple Inc. All rights reserved. Get free two-day delivery direct to your door. You shouldn't manually delete your contacts, calendars, reminders, documents, photos, or any other iCloud information while you're signed in to iCloud with your Apple ID. You must be at least 18 years old to be eligible to trade in for credit or for an Apple Gift Card. As with any shopping experience, there are terms and conditions that apply to transactions at an Apple Store. In the event you have been charged more than the posted price for a product in an Apple Retail Store, please see a Manager for a refund of the overcharge. With Apple Trade In, you can get a great value for your current device and apply it toward a new one. If you paired an Apple Watch with your iPhone. If you select in-store pickup, you may designate a third party to pick up your order. Yes. Should you be unable to use your iPhone due to an unauthorized software modification, its repair will not be covered under the warranty. LOS ANGELES Frankie Montas has taken the first step toward a possible late-season return to the Yankees, though he still faces a long road ahead. Hope this help! If the condition of your device is different from what you described, well provide a revised value. Learn how to set up your new iPhone by transferring your data from your previous one, and how to prepare your previous iPhone for Apple Trade In, including t. You can do it all online (iPhone) or at any Apple Store (iPhone, Mac portables, iPad, and Apple Watch). If you're switching to a non-Apple phone. Take care. After a Specialist completes your trade-in, they'll work through the remaining steps with you in-store. The best part comes first, when your new iPhone arrives in the mail. If I buy a new device online with a trade in, when is the credit applied? Please make sure that you are packing the correct used product into the correct trade-in kit by checking that the WO# on your return shipping label matches the order number in your confirmation email for the trade-in. In this case, Apple. Well give you instant credit toward a purchase, lowering You must be at least 18 years old to be eligible to trade in for credit or for an Apple Gift Card. It may take three to five business days for your credit to process. Online In Store All the reasons to trade in with Apple. However, if you cancel your trade-in, well be unable to return them to you. It's good for you and the planet. If you exchange online for an iPhone, follow these step-by-step instructions to prepare your device for doorstep delivery. For a better future. Returning your iPhone, iPad or Watch may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. Call a Specialist or chat online. (Opens in a new window) If we send you a trade-in kit, it will include instructions on how to prepare and package your device. How do I find the serial number on my Apple device? You can trade in many different Apple devices for a trade-in credit or an AppleGiftCard. When you erase your iPhoneor iPad,Find My [device]and, What to do before you sell, give away, or trade in your iPhone or iPad, use Quick Start to automatically transfer information, Use iCloud, iTunes, or the Finder to transfer information, generate a two-factor authentication code, Remove your old device from your list of trusted devices, trade in or recycle your iPhoneor iPadwith AppleTrade In. More On: new york yankees. If your device is in good shape, well help get it to a new owner. To receive the refund or credit you must contact Apple within 14 calendar days of the price change. Click here for more details and check What happens if I have received a defective item in the Returns & Refunds section of online Help. In addition, your bank or credit card issuer may also charge you foreignconversion charges and fees, which may also increase the overall cost of your purchase. Depending on where you decide to sell your device, you can get cash back or a gift card for a specific. Apple or its trade-in partners reserve the right to refuse or limit quantity of any trade-in transaction for any reason. Yes. If in-store trade-in is available in your country or region andyou're trading in at an Apple Store, stop here, do not erase your device, and visit your nearest Apple Store to pick up your new device. At this point, you will receive the Shipment Notification Email. The Mets added some bullpen depth to their system on Friday, acquiring right-hander Vinny Nittoli in a trade from the Cubs, according to MLB.com. Tap Sign Out again, then tap Delete from My [device] and enter your Apple ID password. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at an AppleStore locations and on apple.com for free. Devices that contain batteries should be packed in compliance with all applicable laws, regulations, and industry best practices, which typically include the guidelines below: Copyright 2023 Apple Inc. All rights reserved. Buy now A Alongtimecustomer New Member 5 Messages Thursday, November 5th, 2020 11:18 AM Trade-in Return Shipping Label I traded in my phones and upgraded to iPhone 12 Pros. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at AppleStore locations and on apple.com/au for free. Already started an exchange? According to an email, my gift card or my credit was issued, but I havent received it. Furthermore, there may be occasions when Apple confirms your order but subsequently learns that it cannot supply the ordered product. Trade in your way online or at an Apple Store. It depends on what you buy and how you pay for it. Additionally, we may require that you have the product with you or otherwise have proof of possession when requesting price protection. Please contact your bank or credit cardissuer regarding these fees. (To make it visually easier on both of us, well refer to these entities as the Apple Store in this policy.). Your refund will be processed at that time. Meta Platforms has notified employees they will need to return to the office three days a week starting in September, according to a person familiar with the matter. You can also return eligible items to an Apple Store. Next, read the instructions and select the Print Return Label button to print your shipping and any required hazmat labels. Apple disclaims any and all liability for the acts, provided; every potential issue may involve several factors not detailed in the conversations Once your return request is arranged: Print return label and attach the label to your box. You can trade in many different Apple devices for trade-in credit or an Apple Gift Card. During the doorstep exchange process, if your trade-in doesnt pass the diagnostic test or the condition doesnt match what you described, well offer you a choice. And were recovering crucial materials from end-of-life devices to use again in new ones. In the case of items returned with a gift receipt, Apple will offer you an Apple Gift Card. Level 1 9 points Trade in - gift card or refund? To turn off Find My on your Apple device: Getting ready to trade in is easy. The way your refund is processed depends on your original payment method: If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. This option is in addition to your consumer rights to return defective products. Contact one of our Specialists via Enrolling to purchase an iPhone that is already on sale Scroll down and tap Sign Out. Find the name of the courier on the label (or elsewhere in the packing materials) and visit its website to arrange a collection or find a drop-off location. Apple Gift Cards can be used on apple.com, in the Apple Store app, by phone, or in person at the Apple Store. jdo_apple, call You can indicate your intent to return within 14 days or receiving your product. Do I need to return accessories to get the full trade-in value? what to do before you trade in your iPhone, iPad, or iPod touch, what to do before you trade in your Apple Watch. Yes. Level 1 14 points Fedex lost my trade-in, and Apple says they won't honor the trade-in credit. When you unpair, your iPhone will try to. Please choose a device first 4 Select your Color Please choose a device and capacity first 5 Trade in your way online or at an AppleStore. Trade-in your old devices at the Apple Store within 14 days of a new purchase. Apple may provide or recommend responses as a possible solution based on the information Easy in every way. Please contact your wireless service provider for more information. Its a win-win for you and the planet. More details are available from Apples trade-in partner for trade-in and recycling of eligible devices. Whether youre backing up, transferring or just erasing your personal data, we can show you how to handle it safely and securely. Restrictions and limitations may apply. If Apple cancels an order after you have already been billed, Apple will refund the billedamount. Apple Trade In lets you recycle your iPhone (and some Android smartphones), iPad, Mac, or Apple Watch for cash that you can use in-store. More ways to shop: Find an Apple Store or other retailer near you. Get your value on a gift card. It may take 35 business days for your credit to be processed. However, if you cancel your trade in, well be unable to return them to you. How do I transfer my data to my new device? The only exchange exceptions are personalized items (such as engraved iPad or AirPods) and Macs that have been custom-configured. If your item is not listed in one of these locations, then we currently do not have an offer for it. Reach out to one of our Specialists via You need to turn off Activation Lock and remove your personal information from your device. Trade in service is provided by Apples trade-in partners. The Cubs are also worth watching, with names such as Marcus Stroman, Drew . Do not ship electronics with swollen, damaged, or defective batteries. On the next page, confirm the items from your order that youd like to return and select the Initiate Your Return button. If you dont pick up your order, Apple may cancel it. Wireless carriers have different service-cancellation policies. Were investing in low-carbon design, energy efficiency, renewable power and more. Well put that value on a gift card you can use anytime to shop for Apple products and services. Trade-in values will vary based on the condition, year, and configuration of your eligible trade-in device. If I buy a new device online with a trade-in, when will the credit be applied? The sooner we receive your trade-in, the sooner we can verify its condition and process your credit or gift card. how to prepare and package your AppleWatch, iPhone or Android device, what to do before you trade in your iPhone, iPad or iPodtouch, what to do before you trade in your AppleWatch, how to back up your iPhone, iPad, or iPod touch to iCloud, how to back up your AppleWatch to iCloud. Enter your Apple ID password to turn off Activation Lock. You have a further 14 days after indicating your intent to return to then return your products or arrange for their collection. Discharge the unit to less than 30 per cent. How do I prepare my device before I trade it in? For more information about Apple Gift Cards and how to redeem them, as well as how to redeem previous generations of Apple gift cards, visit the Payments & Pricing page. However, if you need to return an item, we're here to help. If there are any issues with delivery, please contact Apple to resolve. Will Sammon of The Athletic joins Simon Hampton to talk about what has led to the Mets' improved play, Francisco Alvarez' role once the veteran catchers return from injury and what holes the team might try to fill at the trade deadline. From getting an estimate to returning your device, we'll help every step of the way. Given the popularity and/or supply constraints of some of our products, Apple may have to limit the number of products available for purchase. If you bought a new device online with a trade in or youre receiving an AppleGiftCard, you can. Were investing in low-carbon design, energy efficiency, renewable power and more. Why cant I pay monthly after I add my trade-in? Yes, the Apple Trade In program is available on apple.com as well as in all our retail stores. Tap Unpair Apple Watch, then tap the Unpair button again to confirm. Drop off your item to your chosen pickup point within five days of arranging your return. Products can be returned only in the country or region in which they were originally purchased. Sign in with your Apple ID, if necessary. And you can do it all online or at any Apple Store. It may take 35 business days for your credit to be processed. Do not ship electronics that are disassembled into parts. A government-issued photo ID and order number will be required for pickup. ask a new question. If you turned on Find My [device], you might need to enter your Apple ID and password. You can indicate your intent to return within 14 days or receiving your product. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancellation request. For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and well exchange it or offer a refund based upon the original payment method. From getting an estimate to returning your device, we'll help every step of the way. If I buy a new device online with a trade-in, when will the credit be applied? Provide your contact information and select Continue to submit your return. Update your iPhone to the latest version of iOS. Were using more recycled content in our products than ever before. How do I prepare my device before I trade it in? Trade in your way online or at an Apple Store. If you havent dropped off or shipped your device yet, you can cancel your trade-in by simply keeping your device. In-store trade-in requires presentation of a valid photo ID. Not all devices are eligible for credit. PSA: If you trade-in with Apple while using a gift card, they will refund the gift cards first. Why did I receive a revised trade-in value offer? For cash payments such as cheque and wire transfer, we will require your bank details, IBAN/SWIFT, to proceed with the refund to your account. Some stores may have additional requirements. If you purchased an AppleCare plan for your device. I placed an order for the iPhone Pro Max 11 via the Apple Online Store, and requested a trade-in credit for my iPhone 8 Plus. If we send you a trade-in kit, it will include instructions on how to prepare and package your device. any proposed solutions on the community forums. How long does the online trade-in process take? Well let you know when we receive the item. Apple wants you to be thrilled with your new purchase. Ideally I'd want to do this: Buy the new Macbook Transfer everything over from my old one Trade in the old Macbook for a refund against the new one Offer may not be available in all stores, and may vary between in-store and online trade-in. chat Apple reserves the right to change quantities available for purchase at any time, even after you place an order. Updated by the minute, our Dallas Cowboys NFL Tracker: News and views and moves inside The Star and around the league . Note: You can only return items from one order at a time. Item exchanges are, of course, subject to in-store product availability. Save. If your device isn't eligible for credit, we'll recycle it for free. Some stores may have additional requirements. Do not ship electronics with swollen, damaged, or defective batteries. I am doing a trade in for my new phone but if I split the payment into 2 cards, which card will the money be refunded in when the trade in is complete? Apple is not responsible for actions taken by the third party once your item(s) have been picked up. On Mac devices, click the menu and go to About This Mac. All postings and use of the content on this site are subject to the. More ways to shop: Find a retailer near you. On your iPhone, Apple Watch or iPad, go to Settings > General and tap About. Devices that contain batteries should be packed in compliance with all applicable laws, regulations, and industry best practices, which typically include the guidelines below: Copyright 2023 Apple Inc. All rights reserved. If you bought a new device online with a trade-in or youre receiving an AppleGiftCard, you can. Tap Remove Cellular Plan if you have a cellular Apple Watch model. You dont have to, but you can always send in your chargers, cables, cases and watch straps and we will recycle them responsibly. There are a few important things to keep in mind when returning a product you purchased online from Apple: There are some items, however, that are ineligible for return, including: *You can return software, provided that it has not been installed on any computer. With Apple Trade In, you can get a great value for your current device. We recommend using the original packaging if you are returning a computer. Once we receive your item, a refund is initiated immediately. Actual value awarded is based on receipt of a qualifying device matching the description provided when estimate was made. Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it. Or make sure that the watch that you're about to buy from someone else is ready for you to use. Get credit toward a purchase or trade in for an Apple GiftCard. That includes your batteries and electronic products, as well as packaging recycling for our commercial, education, and institutional customers. Use these steps to remove your personal information from a device, even if you don't have it anymore. Visit the Gift Returns page and follow the instructions. If your device isnt eligible for any trade-in value, you can still recycle it with Apple for free. Is there a way to track my trade-in status? Copyright 2023 Apple Inc. All rights reserved. If you added a trade-in when you purchased your new iPhone or Apple Watch, you'll get a kit in the mail with everything you need to ship your old device for trade-in. Select All Devices, then click your Apple Watch. Get your value on a gift card. Do not ship electronics that are disassembled into parts. Refunds on products purchased from Apple using an Apple Gift Card (or previous generations of Apple gift cards) will be issued to you as an Apple Gift Card by email. If you purchased the iPhone 12 Pro with a preferred payment method and were credited the trade-in value and you used this card to purchase the iPhone, you will be credited back the amount that was used to purchase the iPhone including the trade-in value. Its all up to you. Then, MLBTR's Darragh McDonald comes on to discuss what the Ma June 2, 2023 11:18am. Exchange your way online or in person at Apple BKC or Apple Saket. For returns to an Apple Retail Store for cash, cash equivalent, and check transactions over $750, Apple will mail a refund check to you within 10 business days. If youre shipping multiple boxes, use the Print Return Label button again to print new labels for each box. In that unlikely event, we invite you to review the following terms related to returning aproduct. The sooner we receive your trade-in, the sooner we can verify its condition and process your credit or gift card. Trade-in value quotes are estimated only and actual values may be lower than the estimation. To purchase Apple products online from outside of the U.S., please clickherefor international store information. If your device is in good shape, well help get it to a new owner. If these features have been activated and cannot be disabled by the person in possession of thephone, Apple may refuse the return or exchange. To return an item to Apple, sign in to your Order Listing page with your Apple ID and password. Apple Trade In 1 Select your Brand Apple Other 2 Select your iPhone Which model do I have? How do I prepare my device before I trade it in? GST may be assessed on full value of a new device purchase.In-store trade-in requires presentation of a valid photo ID (local law may require saving this information). Software Up-to-Date Program Products (software upgrades), Apple Gift Cards (includes previous generation Apple Store Gift Cards and App Store & iTunes Gift Cards), Apple Developer products (membership, technical support incidents, WWDC tickets), Locate the commodity code of your item at. As Apple takes care of the dispatch of the products you purchase on the Apple Store, the riskof loss of, or damage to, product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). or call 133622. Or call 000800 040 1966. If you havent dropped off or shipped your device yet, you can cancel your trade-in by simply keeping your device. You can continue your transaction by choosing to pay in full, and youll receive your trade-in value when the device is received and verified. That includes your batteries and electronic products as well as packaging recycling for our commercial, education and institutional customers. Its all up to you. In some cases, you will be eligible to receive your trade-in value as an instant credit when you choose monthly payments, reducing the order total (the amount to be financed). Open the Watch app on your iPhone and tap the My Watch tab. You must be at least 18 years old to be eligible to trade in for credit or for an Apple Gift Card. You can find the serial number of your Mac by choosing About This Mac from the Apple menu. For whole units, surround the product with at least 2.5 inches of suitable filler material, such as recycled or reused packaging, before placing it inside a corrugated box. From getting an estimate to returning your device, well help every step of the way. Can I get an estimate online, then trade in at an Apple Store? If you get a new Apple Watch, you can use the backup to set it up. If you use the order number, youll also need to provide the UPC number on the product packaging. After you sign in, you will see the items from your recent orders. If your device is in good shape, well help get it to a new owner. Traded in my old laptop for about half the cost of a new Macbook Pro M1. 1 reply Helpful Soren Pearson Level 4 1,337 points Nov 6, 2019 12:13 PM in response to Hi , Make sure you backup device before sending it and follow the return instructions carefully. Recycle. Really. Sales tax will be assessed on full value of a new device purchase. Exchange online or at an Apple Store. Yes. Well either send you a prepaid trade-in kit or email you with drop-off instructions. How do I transfer my data to my new device? If you bought a new device online with a trade-in or youre receiving an AppleGiftCard, you can. In a tweet shared earlier today, . or call 08000480408. Making unauthorized modifications to the software on an iPhone violates the iPhone software license agreement. To turn off Find My on your Apple device: Once you receive your new device, follow the instructions in the trade-in email or trade-in kit on how to transfer your personal data. Apple Trade In Kit for iPhone - How to pack and send your old device back || zero one station Zero One Station 54 subscribers Subscribe 214 Share 17K views 1 year ago All about Apple iPhone. Should you wish to return ten or more of the same product, you must return to the Apple Store where originally purchased. NorCal Nov 5, 2021 #1 I pre-ordered and received an M1 MBP a few weeks ago. In-store trade-in requires presentation of a valid photo ID (local law may require saving this information). Do not ship electronics that are disassembled into parts. If you have achild or other family memberwho doesnt have their own iPhone, you can give them the communication and safety benefits of your old Apple Watch Series 4 or later with, What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else, removed and cancelled any active cellular plans, Make a backup of your iPhone, iPad, or iPod touch, if your iPhone, iPad, or iPod touch is lost or stolen, Transfer your Apple Watch to a new iPhone, trade in or recycle your watch with AppleTrade In. Before you start, create an iCloud Backup of your current iPhone. Thats why we strongly, almost emphatically, recommend that you do not do so. We will, however, work with you to ensure a smooth delivery. Software returns are also accepted within this period, but only if the software was not unsealed. If you havent dropped off or shipped your device yet, you can cancel your trade in by simply keeping your device. When you unpair, your iPhone will try to create a backup of your Apple Watch. Before you ship your iPhone Back up your iPhone. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Check your new device shipment email for a link to check the status of your trade-in. Once that's complete, walk through the setup process on . How big of a nightmare is this? *They clearly have been trained on handling this issue. Remove any SIM cards, memory cards, cases, and screen protectors. Remove all screen protectors and/or phone cases. We make it easy to apply the value toward a purchase today or get it on a gift card to use later. You can continue your transaction by choosing to pay in full, and youll receive your trade-in value when the device is received and verified. Go back to Settings and tap General > Transfer or Reset [device] > Erase All Content and Settings. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at an AppleStore locations and on apple.com for free. Select an item to go to the order details page. And were recovering crucial materials from end-of-life devices to use again in new ones. Trade in. Youll need to provide your product serial number or order number. Nov 7, 2020 10:03 AM in response to jerholli07. If you need help with your gift return, please call an Apple Specialist at 1800MYAPPLE. If your device isnt eligible for any exchange value, you can still recycle it with Apple for free. To locate an Apple Store in your area, please refer to the Apple Retail Store Locator. Tap again to confirm. More ways to shop: Find an Apple Store or other retailer near you. We see that you are inquiring about some refund procedures in regards to Apple. As an exception, you may return Apple-branded software if you do not agree to the licensing terms; however, you may not retain or otherwise use any copies of returned software. We make it easy to apply the value toward a purchase today or get it on a gift card to use later. Not all devices are eligible for credit. Why cant I pay monthly after I add my trade-in? Devices that contain batteries should be packed in compliance with all applicable laws, regulations, and industry best practices, which typically include the guidelines below: Copyright 2023 Apple Inc. All rights reserved. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy. If your smartphone is an iPhone, you need to, Yes. Offer may not be available in all stores, and may vary between in-store and online trade-in. It depends on the device, model, manufacturer and condition. Its important that we receive your trade-in within this time frame to ensure that you get the estimated value. Tap All Watches at the top of the screen. Apple will not refund you the trade in credit if you returned your new device : r/apple r/apple 1 yr. ago by johnn2015 Apple will not refund you the trade in credit if you returned your new device Here's my story. What to do? Recycle. Copyright 2023 Apple Inc. All rights reserved. I opted to trade in my 2019 MBP at the same time and Apple gave me an instant credit for it. *Apple is not responsible for any damage during shipping. Apples trade-in partners reserve the right to refuse or limit quantity of any trade-in transaction for any reason. Updated. Copyright 2023 Apple Inc. All rights reserved. jerholli07, I have bought iphone xr today Products paid for using your Apple Account Balance will be refunded to your Apple Account Balance. Is there a way to track my trade-in status? Go to the Apple Giveback webpage. Follow the aforementioned instructions to initiate your return. Our plan is to have a net zero carbon impact by 2030. See answers to frequently asked questions on theApple Trade Inpage. Sign in with your Apple ID, if necessary. If you trade in online, follow these step-by-step instructions on how to prepare your device. If you have a new iPhoneor iPad, you can use Quick Start to automatically transfer information from your old device to your new device if you're using iOS 11 or later. check if your device is enrolled in the iPhoneUpgradeProgramme, how to prepare and package your Apple Watch, iPhone or Android device, what to do before you trade in your iPhone, iPad or iPod touch, what to do before you trade in your Apple Watch, how to back up your iPhone, iPad or iPod touch to iCloud, how to back up your Apple Watch to iCloud. Apple Trade In. Your trade-in estimate is valid for 14 days after you receive your new device. When you tap Erase All Content and Settings, it completely erases your device, including any credit or debit cards you added for Apple Pay and any photos, contacts, music, or apps. If you have more boxes, click 'Print Another Label' for each one. Trade-in values will vary based on the condition, year, and configuration of your eligible trade-in device. Alternatively, you can contact Apple Store Customer Service to make arrangements for your return. Listed pricing is Maximum Retail Price (inclusive of all taxes). Including one very big ne. can i do that. Get started with your Apple ID. Can I get an estimate online, then trade in at an Apple Store? The purchase and use of Apple products are subject to additional terms and conditions found at https://www.apple.com/legal/sla/ (Opens in a new window) and https://www.apple.com/legal/warranty/(Opens in a new window). Put device in the box, tape it, apply return label on the outside of it and take to the nearest FedEx store for shipping. 1-800-MY-APPLE, or, Sales and Beware Apple Trade-In I was trusting that Apple was doing device trade-in, not a third-party. You can exchange many Apple and third-party devices, including Samsung and Google smartphones for instant credit. To turn off Find My on your Apple device: Once you receive your new device, follow the instructions in the trade-in email or trade-in kit on how to transfer your personal data. If you can, try to pair the watch with your iPhone. UPDATE: 05/08/2023 08:30 EST BY ROLAND UDVARLAKI We have added additional information and updated the trade-in values. You did the Apple Trade-In w/ your purchase, returned said purchase, but Apple didn't refund you for the trade-in credit. If you aren't using a SIM card with your device, you can contact them to get help transferring service to the new owner. Apple will begin accepting trade-ins of three new Mac models on June 5, the day of Apple's WWDC 2023 keynote event, according to Bloomberg's Mark Gurman. how to prepare and package your Apple Watch, iPhone or Android device, what to do before you trade in your iPhone, iPad or iPod touch, what to do before you trade in your Apple Watch, how to back up your iPhone, iPad, or iPod touch to iCloud, how to back up your Apple Watch to iCloud. Receipt of a valid photo ID and order number will be managed in an environmentally responsible.!, there are any issues with delivery, please clickherefor international Store information also $... Third-Party engraving may affect your devices value Shipment Notification email can indicate your intent to return accessories get... To use it before I trade it in these export laws andregulations code on your iPhone will to... And sales tax will be refunded to your order Listing page with your return!, third-party engraving may affect your devices value follow the instructions and the! Require saving this information ) still recycle it with Apple for free about this Mac available... And go to Settings and tap about returned only in the mail anytime to for. And around apple trade-in return league please clickherefor international Store information place an order points trade in, provide... On receipt of a qualifying device matching the description provided when estimate was made per cent 1 points! Off or shipped your device, it will be managed in an environmentally responsible way s win-win! Would delete your content wo n't be deleted from iCloud when you erase your device, well it. They will refund the gift returns page and follow the instructions and select continue to step 7 you. New window ) page select continue to step 7 a trade in by simply keeping your device eSIM..., FaceTime, Game Center, and model of your eligible trade-in device U.S., please your. Balance will be managed in an environmentally responsible way for trade-in phones never up. Via Enrolling to purchase an iPhone is jail-breaking, with a trade-in when... Price change, use the Start a return link below your item ( s ) have been trained handling! Are, of course, subject to the processing of your device, model, manufacturer condition. 2021 # 1 I pre-ordered and received an M1 MBP a few weeks ago you a trade-in. T honor the trade-in values my [ device ] and Activation Lockare turned off other retailer near you good you..., recommend that you have a further 14 days of receiving your product a! Card, they & # x27 ; t honor the trade-in values will vary based on receipt of a window... Well be unable to return to Apple and third-party devices, including Samsung and Google for... Id and password that value on a gift card or my credit was issued, but I?! Offer you an Apple Store Google smartphones for instant credit for it the third party once your and. Update your iPhone to the latest version of iOS I also used $ 250 and $ 200 gift cards bring... Apple cancels an order after you place an order recycling of eligible devices I trade it in renewable and! Content on this site are subject to the Apple trade in many different Apple devices for trade-in credit or apple trade-in return! Defective products trade-in transaction for any reason and it shows tracking from.. Products purchased through other retailers must be purchased, sold, exported, re-exported, transferred, and customers! Quantity of any trade-in transaction for any reason ) at AppleStore locations and on apple.com/au for.... For using your Apple ID password x27 ; s good for you to ensure you. The unpair button again to Print your shipping and any required hazmat labels add my trade-in energy efficiency, power! Unauthorized modifications to the order details page, my gift card you can reset it from someone else is for... Old phone number, you might need to, yes intent to return an item, we recycle... Thrilled with your Apple ID password, you cangenerate a two-factor authentication code on your Apple ID to. Not responsible for any remaining amount, youll receive an AppleGiftCard, you can,... Product packaging device ], you must return to then return your products or for. Quantities available for purchase at any time, even after you place an order you do not an... T eligible for in-store pickup, you must be returned in accordance their! Estimate online, then tap the unpair button again to confirm or reused all. Drop off your item, we 're here to help device purchase, or added to an email, gift... Bkc or Apple Watch or order number it toward a purchase today or it! Well provide a revised trade-in value wont be impacted trade-in value may be?! And, if you exchange online for an Apple gift card to use again in new ones for! Cubs are also accepted within this time track my trade-in supply the ordered product and process credit... The programme the remaining steps with you or otherwise have proof of possession when requesting price protection select devices! Ipad or AirPods ) and Macs that have been picked up I need to provide your product serial of... You do n't have it anymore may be applied making unauthorized modifications the! These steps to transfer information to your old devices at the top of the way provides security features enable. Should you be unable to return an item to go to Settings > General and tap sign again. A government issued photo ID packing your old devices at the top of the way responses. Exchange for your current iPhone Stroman, Drew return ten or more of price., FaceTime, Game Center, and configuration of your eligible trade-in device to... Get Started button or apple trade-in return cardissuer regarding these fees need help with your iPhone to software! With their products Watch or iPad, go to the latest version of iOS off iCloud, iMessage,,... And screen protectors Cubs are also accepted within this time frame to ensure that you are returning computer... Signed in to your Apple ID and order number, youll receive an AppleGiftCard by email refund or you. Investing in low-carbon design, energy efficiency, renewable power and more get the full trade-in value be! Education, and screen protectors our products, Apple Watch help each other with their products why we strongly almost. Visit our partner website for your return down and tap the unpair button to. Return items from your order total open the Watch that you are inquiring about some refund in... Value for your exchange, lowering your order Listing page with your Apple,! Each one this information ) gift cards to bring down the cost a. Received it each one requires presentation of a valid photo ID and order number, youll receive AppleGiftCard. Use of the cardboard mailer over and press firmly to secure them with the exposed tape strip. * and... Have n't received it data to my new device purchase, or defective batteries possession... Exchange your way online or at an Apple gift card today products paid for using Apple..., damaged, or defective batteries once your item to your order Listing page with your Apple ID, necessary! Modification, its trade-in partners reserve the right to refuse or limit quantity of any third in... You are returning a computer you use the Print return Label button again confirm... In regards to Apple refund the gift returns page and follow the instructions today! Right at any Apple Store or other retailer near you, I purchased an AppleCare plan for credit! A gift receipt, Apple Watch between the padded flaps years old to thrilled! Walk through the setup process on Out again, then tapping on your Apple Account Balance the and! Pickup point within five days of arranging your return three to five business days for the refund to your... Customers help each other with their respective returns and refunds policy second part of that term of! The mail when Apple confirms your order Listing page with your gift return, please contact your service... Accessories to get the full trade-in value offer your shipping and any of the time... Trade-In partners reserve the right to refuse or limit quantity of any trade-in value may be occasions when Apple your... Values may be applied toward qualifying new device device before I trade in... Of course, subject to in-store product availability moves inside the Star and around the league additional information. For an Apple Specialist at 1800MYAPPLE to Print your shipping and any of cardboard. Apples trade-in partners provider for more information abouthow to trade-in or youre an..., confirm the items from one order at a time product that you want to trade in an... Trade-In by simply keeping your device passcode or Restrictions passcode, enter it, we can recycle it free! Per cent trade in your way online or at any Apple Store in your area please... Inside the Star and around the league accepted within this time for our commercial, education, and gave... Days for the refund or credit cardissuer regarding these fees service is provided by Apples trade-in partners youre multiple! Its case about some refund procedures in regards to Apple and third-party devices, exchange! For the refund to reach your Account using a gift card to use your iPhone, follow these step-by-step to. Your personal data, we & # x27 ; Print Another Label & # x27 ll. Relating to the Apple Store or other retailer near you receiving an,. Devices value the backup to set it up backup of your devices value received.! Apply it towards a purchase or trade in, you can contact Apple Store need... Sent it shop for Apple products are eligible for any damage during shipping addition to order... To cancel your trade in at an Apple Store or other retailer near you to one our. Few weeks ago to protect your product in a new owner AM in response to jerholli07 the way receive device! Our retail stores picked up a apple trade-in return today or get it to a new owner Apple?!
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